CALLPROMISE makes offering a callback simple and reliable.Read more
Callbacks will please your customers and your CFO.Here's how
Forget crazy queues on your busiest days.
CALLPROMISE restores call volume sanity.
Support your customers from Boston to Bangkok with callbacks in the cloud.Read more
Are you sending the message to your customers that you'd rather they not call? Here's a prediction for 2013.
With customer loyalty and retention getting all the attention, we take a look at the the benefits of retaining good agents.
Check out how some of the top airlines' hold times compared during the major winter storm "Nemo."
In today’s online world, consumers have more of a voice than ever before — and they want to know that the companies they support respect their time and value their business. Serve them well, and you have a powerful, outspoken advocate on your side. In fact, their voices are so influential that from Forbes to Forrester business analysts are calling 2013 the “Year of the Consumer.”
CALLPROMISE partners with high-service brands that recognize the landmark period we’re entering, and we help them engage customers with exceptional contact experiences. CALLPROMISE offers more than a callback or virtual queuing solution: We’re dedicated to reconnecting companies with their customers. Our resource planning methodology revolutionizes workforce efficiency and sets the standard for call center operations — and happy consumers.
Help your customers say goodbye to long holds with cloud-based callback services.
Make mobile technology work for you when customers request a callback from your website or mobile application.
Protect your customer relationships with text-to-queue and mobile integration.
Know where your company stands with cross-industry insight on queue wait times and service responses.
Discover your virtual queuing ROI — before you turn on our solutions.
Never miss a lead in your DR campaigns with our zero-abandon numbers.
Retaining good customers and employees is the simplest path to lasting business success. CALLPROMISE will help you: